Privacy Policy

1. Introduction

The Swanzer Agency Realtors ("we," "our," or "us"), doing business as (DBA) The Swanzer Agency Realtors, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.swanzer.com), fill out contact or property inquiry forms, request a home valuation, or communicate with us via phone, email, or SMS text messaging.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our real estate services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Data: Name, email address, phone number, mailing address, and property preferences.
• Property Data: Property address, estimated selling timeframe, property type, and property details submitted for home valuations.
• Communication Preferences: Consent records for SMS text messages and email communications.

4. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide, operate, and maintain our real estate brokerage services.
• To respond to your inquiries, schedule property showings, and deliver requested comparative market analyses / home valuations.
• To send administrative information, service updates, and non-marketing transactional text messages regarding appointments or property updates.
• To send marketing text messages and promotional updates about featured listings and special offers ONLY if you explicitly checked the marketing consent box.

5. Text Messaging & SMS Consent

When you submit your phone number on any of our opt-in forms, checkboxes for marketing text messages and non-marketing text messages are strictly optional and never pre-selected. Submitting a form is never conditional upon providing SMS consent.

You can opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us directly at (440) 988-3333 or info@swanzer.com.

6. Terms of Service & Cross-Link

Your use of our website and text messaging services is also governed by our Terms of Service. Please review our Terms of Service for full details regarding service conditions, opt-out mechanics, and carrier disclosures.

7. Contact Us & Business Identity

The Swanzer Agency Realtors operates as a licensed real estate brokerage in Amherst, Ohio. If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: